Friday, August 24, 2012

encarta

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Microsoft(r) Encarta(r) Encyclopedia 000 Readme, Rev A

Thank you for purchasing Microsoft Encarta Encyclopedia 000.

This README file contains information that was not included in on-screen Help for Encarta Encyclopedia. These notes, instructions, and tips will help you get the most out of Encarta Encyclopedia and your system.

You can print this file by opening it in any word processing program for the Microsoft Windows(r) operating system and choosing the Print command from the File menu.




CONTENTS OF THIS README DOCUMENT

Sending suggestions, content enhancements, or error reports

System requirements

Setting up Encarta Encyclopedia on your computer

Reinstalling Encarta Encyclopedia

Setting up Encarta Encyclopedia on a network

If you install a new operating system

If Encarta Encyclopedia wont run

Improving the speed of your computer

Improving CD-ROM performance

CD-ROM problems

Sound card and software conflicts

If you see black lines in InterActivities or animations

If you have printing problems on a computer with low RAM

If you receive a fatal error when linking to articles

If you receive a fatal error when loading Virtual Tours

If you receive a fatal error when pasting into Research Organizer

If the introductory music sounds choppy

If Encarta Encyclopedia or Encarta Encyclopedia Help changes colors

If you choose Encarta Lesson Collection and nothing happens

If you see inconsistent or unusual behavior in Encarta Encyclopedia

If you have problems using IntelliMouse software

Getting additional troubleshooting information

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SENDING SUGGESTIONS, CONTENT ENHANCEMENTS, OR ERROR REPORTS

If you have suggestions for features you would like to see in future editions of the encyclopedia or comments about the current version, send them to

Encarta Encyclopedia Program Manager

Home and Retail Division

Microsoft Corporation

One Microsoft Way

Redmond, WA 805-6

Fax (45) 6-7

E-mail mswish@microsoft.com

Comments about errors, comprehensiveness, or validity of information presented are welcome. Please send these comments by Fax, U.S. mail, or e-mail.

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SYSTEM REQUIREMENTS

System requirements for Encarta Encyclopedia Deluxe 000 are listed below the requirements for Encarta Encyclopedia 000.

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To use Encarta Encyclopedia 000, you need

Multimedia PC with a Pentium or higher processor.

Microsoft Windows 5 operating system, Windows 8 operating system, or Windows NT Workstation version 4.0 operating system or later.

16 MB of memory (RAM) for Windows 5 or Windows 8; 4 MB RAM for Windows NT.

5 MB of available hard disk space for the initial setup.

MPC-Level compliant quad-speed (4X) or faster CD-ROM drive or DVD-ROM drive.

Super VGA, 56-color or higher monitor supporting 640 X 480 or higher resolution (800 X 600 screen resolution is recommended).

Local bus video with 1 MB or more of video memory recommended.

Microsoft Mouse, Microsoft IntelliMouse, or compatible pointing device.

MPC-Level compliant 16-bit sound card with speakers or headphones.

To use Encarta Yearbook, Web Links, and monthly online updates, you need

A 14.4-baud modem.

Access to the Internet.

NOTE Access to and use of the Internet may require payment of a separate fee to an Internet service provider, and telephone charges may apply.

Web browsing software.

Approximately MB additional hard disk space for each monthly installment you download from the Internet.

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To use Encarta Encyclopedia Deluxe 000, you need

Multimedia PC with a Pentium or higher processor.

Microsoft Windows 5 operating system, Windows 8 operating system, or Windows NT Workstation version 4.0 operating system or later.

16 MB of memory (RAM) for Windows 5 or Windows 8; 4 MB RAM for Windows NT.

48 MB of available hard disk space for the initial setup.

MPC-Level compliant quad-speed (4X) or faster CD-ROM drive or DVD-ROM drive.

Super VGA, 56-color or higher monitor supporting 640 X 480 or higher resolution (800 X 600 screen resolution is recommended).

Local bus video with 1 MB or more of video memory recommended.

Microsoft Mouse, Microsoft IntelliMouse, or compatible pointing device.

MPC-Level compliant 16-bit sound card with speakers or headphones.

To use Encarta Yearbook, Web Links, and monthly online updates, you need

A 14.4-baud modem.

Access to the Internet.

Note Access to and use of the Internet may require payment of a separate fee to an Internet service provider, and telephone charges may apply.

Web browsing software.

Approximately MB additional hard disk space for each monthly installment you download from the Internet.

To use Encarta Research Organizer, you need

6 MB of additional available hard disk space.

To use Microsoft Natural Language enhanced search capabilities, you need

60 MB of additional hard disk space.

To use Encarta Voice Control/Speech Recognition, you need

15 MB of additional hard disk space.

A microphone.

To use Read Aloud/Text-To-Speech (TTS), you need

MB of additional hard disk space.

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SETTING UP ENCARTA ENCYCLOPEDIA ON YOUR COMPUTER

Encarta Encyclopedia 000 Setup installs system files that may be shared with other programs.

To prevent conflicts during Setup, it is important to quit all open programs and close all open windows before installing the encyclopedia.

NOTE If Setup unexpectedly quits, it may be because you do not have a licensed copy of Encarta products.

Note for Windows NT users To install Encarta Encyclopedia on a Windows NT machine, you must be a system administrator. The encyclopedia no longer supports the /a and /n switches for administrative network setup. For details on setting up the encyclopedia on a network, see the Network Administrators Guide (NAG.HLP) in the Support directory on either the Encarta Encyclopedia 000 compact disc or the Installation and Resources compact disc.

NOTE When you install to a compressed drive, Setup is not able to accurately estimate the amount of disk space required. If Setup fails, you will need to delete files from your hard drive until there is room to install the encyclopedia.

Installation instructions are given below for Encarta Encyclopedia 000 and Encarta Encyclopedia Deluxe 000. Follow the instructions for the version you purchased.

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To install Encarta Encyclopedia 000

1. Turn on your computer and CD-ROM drive.

. Quit any open programs and close any open windows.

. Insert the Encarta Encyclopedia 000 compact disc in the CD-ROM drive.

4. Follow the on-screen instructions.

- Or -

1. In Windows, click the Start button, and then click Run.

. In the Open box, type the drive letter for the CD-ROM drive, a colon ( ), and setup.

For example, dsetup

. Click OK and follow the on-screen instructions.

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To install Encarta Encyclopedia Deluxe 000

1. Turn on your computer and CD-ROM drive.

. Quit any open programs and close any open windows.

. Insert the Installation and Resources compact disc in the CD-ROM drive.

4. Follow the on-screen instructions.

- Or -

1. In Windows, click the Start button, and then click Run.

. In the Open box, type the drive letter for the CD-ROM drive, a colon ( ), and setup.

For example, dsetup

. Click OK and follow the on-screen instructions.

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REINSTALLING ENCARTA ENCYCLOPEDIA

To reinstall Encarta Encyclopedia, you must first remove the program and its related files and then run Setup.

1. Click the Start menu, point to Settings, and then click Control Panel.

. Double-click Add/Remove Programs.

. Select Microsoft Encarta Encyclopedia 000 or Microsoft Encarta Encyclopedia Deluxe 000 in the list.

4. Click the Add/Remove button.

5. When Encarta Encyclopedia has been successfully removed, follow the setup instructions above to reinstall the encyclopedia.

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SETTING UP ENCARTA ENCYCLOPEDIA ON A NETWORK

If you are setting up Encarta Encyclopedia for multiple users on a network, be sure to read the Microsoft Encarta Encyclopedia Network Administrators Guide. This document, NAG.HLP, is located in the Support directory on the installation disc

Encarta Encyclopedia 000 Encarta Encyclopedia 000 compact disc

Encarta Encyclopedia Deluxe 000 Installation and Resources compact disc

The Network Administrators Guide includes information on network installation, sharing monthly updates on a network, and enhancing performance.

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IF YOU INSTALL A NEW OPERATING SYSTEM

If you upgrade your computer to a new operating system, you should uninstall and then reinstall Encarta Encyclopedia to ensure that all features continue to work properly.

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IF ENCARTA ENCYCLOPEDIA WONT RUN

If youve installed Encarta Encyclopedia and cannot start the program, check that the name of the folder in which you installed the encyclopedia does not exceed 64 characters. If the folder name is longer than 64 characters, you should uninstall and then reinstall Encarta Encyclopedia.

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IMPROVING THE SPEED OF YOUR COMPUTER

Encarta Encyclopedia uses the random access memory (RAM) of your computer to display pictures and play sounds, animations, and videos. If Encarta Encyclopedia runs slowly or you see out-of-memory messages, Encarta Encyclopedia may not have enough memory. The following suggestions may make Encarta Encyclopedia run faster.

Enable your computers virtual memory.

Quit all unnecessary programs.

Clean up (defragment) or optimize your hard disk by running a defragmentation program such as Disk Defragmenter, which is included with Windows 5/8.

Ensure that your CD-ROM drive is MPC Level . Check the documentation that came with your CD-ROM drive.

Add more RAM to your computer. To run Encarta Encyclopedia you need at least

16 megabytes for Windows 5

4 megabytes for Windows 8 or Windows NT

Optimize the performance of Windows. For complete details, consult your Windows manual.

Optimize your CD-ROM drive for use with Windows 5/8. See the instructions below.

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IMPROVING CD-ROM PERFORMANCE

Windows 5/8 provides settings for CD-ROM caching and for accessing various CD-ROM drive speeds.

To adjust the settings of your CD-ROM drive

1. Right-click the My Computer icon on your desktop, and then click Properties.

. On the Performance tab, click File System.

. On the CD-ROM tab, move the Supplemental cache size slider all the way to the left (to the Small position).

4. In the Optimize access pattern for box, click No read-ahead.

WARNING In the Optimize access pattern for box, click only No read-ahead or the setting that matches the speed of the CD-ROM drive. If you click a setting that is faster than the speed of the CD-ROM drive, you may experience one or more of the following problems

Performance of the CD-ROM drive decreases significantly.

Media files on the CD-ROM skip or stutter when you play them.

You receive Error reading file or Cannot read from drive messages when you attempt to open a file on a CD-ROM.

The computer stops responding when you attempt to open a file on a CD-ROM.

5. Click OK, and then click Close.

6. When you are prompted to restart the computer, click Yes.

For ongoing problems with CD-ROM drive performance, contact the manufacturer of your CD-ROM drive.

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CD-ROM PROBLEMS

Do not remove the encyclopedia compact disc from your CD-ROM drive while running Encarta Encyclopedia unless asked to do so by Encarta Encyclopedia. If the encyclopedia cannot find the data files it needs to run, youll see an error message prompting you to correct the problem.

To find the source of the problem

Make sure the encyclopedia compact disc is correctly inserted into the CD-ROM drive.

If you have an external CD-ROM drive, make sure the power is turned on.

Make sure that the drive is correctly connected to your computer and is functioning from Windows. You can test the function at an MS-DOS prompt by viewing a directory of the drive at a command prompt.

To do this, click Start, point to Programs, and then click MS-DOS Prompt. Change to the CD-ROM drive at an MS-DOS prompt (if your CD-ROM drive letter is D, type d (without the quotes) then press ENTER), type DIR /S, and then press ENTER. A listing of all of the files on the compact disc should scroll on the screen and you should not receive any errors.

Make sure the compact disc is clean. If you see fingerprints, smudges, dust, dirt, hair, etc. on the all-silver side of the compact disc, clean it off. The best way to clean a compact disc is to moisten a soft cloth with either window cleaner or water, and wipe in straight lines outward from the center of the disc.

Make sure the CD-ROM drive doesnt conflict with other hardware. In Windows 5/8, you can check for conflicts with your CD-ROM by clicking the My Computer icon with the right mouse button and selecting Properties. On the System Properties screen select the Device Manager tab and look for the CD-ROM in the list. If it appears with an exclamation point to the right of it, there is a conflict with the hardware setup. Check the manuals that came with your CD-ROM drive for information on how a CD-ROM is to be set up, or contact the company that supplied the drive.

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SOUND CARD AND SOFTWARE CONFLICTS

Real Magic sound card

On a machine with a Real Magic sound card and running Windows 5, the short button-click sounds make the encyclopedia hang. This is a driver conflict that occurs in Media Player as well. The sound card manufacturer, Sigma Designs, is looking into this.

Microsoft SoundBits

With Microsoft SoundBits installed and enabled, you wont hear any audio on the home screen. To resolve this problem, click the Start button, point to Settings, and click Control Panel. In Control Panel, double-click Sounds. Select Your Old Scheme from the Window Schemes list box. Click OK and this will disable SoundBits.

PC Speaker Driver

Media (sounds, videos, or animations) in Encarta Encyclopedia will not play properly with a PC Speaker sound driver. To play videos and animations, you can disable the PC Speaker driver, and reconfigure your computer to use another sound driver. For information about disabling or changing your sound driver, see your Windows documentation.

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IF YOU SEE BLACK LINES IN INTERACTIVITIES OR ANIMATIONS

If you have the ATI Mach64 video card with the Mach64GX RevD chip (also known as ATI Graphics Pro Turbo PCI) or the ATI Rage Pro Turbo video card, you may see black lines across the screen during transitions between screens in InterActivities and animations. To solve this problem, upgrade your video driver.

You should get the upgraded video driver from the same company that provided your video adapter card. For instance, if your video adapter card came installed in your computer, contact the computer manufacturer for the upgraded video driver. (Each video card provider has custom drivers to support custom features for their hardware configurations.) If no driver upgrades are available from the manufacturer of your computer, or if you purchased your video adapter card directly from ATI, then you can download a generic version from http//www.atitech.com.

Important It may be necessary to open the computer box to get the appropriate serial number and model number information to supply to your computer manufacturer. This work should be done only by a certified computer repair person.

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IF YOU HAVE PRINTING PROBLEMS ON A COMPUTER WITH LOW RAM

If you experience error messages or do not get the expected results when you print images (such as photos) from Encarta Encyclopedia on a computer with a small amount of RAM, you may be able to solve the problem by changing your color depth to 56 Colors. To do this, click the Start button, point to Settings, and click Control Panel. In Control Panel, double-click Display. Click the Settings tab. Change the Color or Color Palette setting to 56 Colors.

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IF YOU RECEIVE A FATAL ERROR WHEN LINKING TO ARTICLES

If you receive a General Protection Fault when you try to connect to a Contents page for an article, your video card driver may be incompatible with Encarta Encyclopedia 000. There are known incompatibilities with some drivers of the Diamond Stealth D 000 Pro, Diamond Viper V0, and STB Nitro D video cards (though this list does not include all possible video cards).

To solve this problem, try these suggestions in this order. If one step fixes the problem, you do not need to continue with the next step.

Install an upgraded video driver. You can get upgraded drivers for Diamond video cards on the Web at http//www.diamondmm.com. You can get upgraded drivers for STB video cards at http//www.stb.com.

Change your color palette to either 56 Colors or True Color (4-bit or -bit). Click Start, point to Settings, and then click Control Panel. In Control Panel, double-click Display. Click the Settings tab, and then choose an option for Color or Color Palette. Encarta Encyclopedia 000 is not compatible with 16 Colors.

Turn off the display of Contents pages in Encarta Encyclopedia. In Encarta Encyclopedia, click the Options menu, then click Settings. In the Settings dialog box, click Skip Contents Pages so that there is a check mark visible in the check box. This affects only links from the Pinpointer and from other articles.

You can still see Contents pages by clicking the Contents Page button, but you may experience crashes.

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IF YOU RECEIVE A FATAL ERROR WHEN LOADING VIRTUAL TOURS

If you have the STB Velocity 18 version 016 video card, you may experience fatal errors when loading a Virtual Tour. This problem occurs when your monitor is set to use 56 Colors.

To solve this problem, try these suggestions in this order. If one step fixes the problem, you do not need to continue with the next step.

Install an upgraded video driver. You can get upgraded drivers on the Web at http//www.stb.com.

Change your color palette to either High Color (16-bit) or True Color (-bit). Click Start, point to Settings, and then click Control Panel. In Control Panel, double-click Display. Click the Settings tab, and then choose an option for Colors or Color Palette. Encarta Encyclopedia 000 is not compatible with 16 Colors.

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IF YOU RECEIVE A FATAL ERROR WHEN PASTING INTO RESEARCH ORGANIZER

If you receive a fatal error after you paste text into Encarta Research Organizer (included in Deluxe edition only), you may have outdated OLE drivers. In the Support directory on the Installation and Resources compact disc, double-click the application DCOM5.exe to install the upgraded OLE drivers.

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IF THE INTRODUCTORY MUSIC SOUNDS CHOPPY

If your computer has a compact disc changer, you may notice choppy sound during the introductory sequence when you launch Encarta Encyclopedia Deluxe 000 (CD-ROM version).

To fix this problem, insert only Encarta Encyclopedia Disk 1 or Encarta Encyclopedia Disk in the CD-ROM changer. Or, turn off the display of the home screen. In Encarta Encyclopedia, click the Options menu and then click Settings. Click the box next to Display Home screen when I start Encarta Encyclopedia so that there is no check mark in the box.

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IF ENCARTA ENCYCLOPEDIA OR ENCARTA ENCYCLOPEDIA HELP CHANGES COLORS

You may notice color changes in Encarta Encyclopedia, Encarta Encyclopedia Help, or other programs when you have Help open and you have your monitor set to 56 colors.

The colors will return to normal when you close the Encarta Encyclopedia Help window.

To avoid the color changes, set your monitor to a higher color resolution, such as True Color. Click Start, point to Settings, and then click Control Panel. In Control Panel, double-click Display. Click the Settings tab, and then choose an option for Colors or Color Palette.

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IF YOU CHOOSE ENCARTA LESSON COLLECTION AND NOTHING HAPPENS (DELUXE VERSION ONLY)

You need Web browser software to view the Encarta Lesson Collection. If you choose Encarta Lesson Collection from the Homework Center or from the Tools menu and nothing happens, you probably dont have a Web browser on your computer or your Web browser is not configured correctly as Windows default browser.

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IF YOU SEE INCONSISTENT OR UNUSUAL BEHAVIOR IN ENCARTA ENCYCLOPEDIA

Encarta Encyclopedia temporarily uses some of the free hard disk space on your computer for virtual memory and other temporary files. If you have very little free hard disk space on your computer, Encarta Encyclopedia may occasionally exhibit behavior similar to a low RAM situation. The following suggestions may clear up these problems.

Quit all unnecessary programs.

Free up space on your hard disk by emptying the Recycle Bin.

Restart your computer.

Clean up (defragment) or optimize your hard disk by running a defragmentation program such as Disk Defragmenter, which is included with Windows 5/8.

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IF YOU HAVE PROBLEMS USING INTELLIMOUSE SOFTWARE

You may have problems with the product if you are using some versions of IntelliMouse software. You can fix these problems by installing the latest MS Mouse drivers. To download and install the drivers go to http//www.microsoft.com/hardware

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GETTING ADDITIONAL TROUBLESHOOTING INFORMATION

For more information about using Encarta Encyclopedia, see Encarta Encyclopedia Help. In Encarta Encyclopedia, click the Help menu, and then click Contents and Index.

For additional help diagnosing problems, click the Help menu in Encarta Encyclopedia, point to Troubleshooting, and then click Diagnosing Problems. The Diagnosing Problems file includes instructions on how to install and use the diagnostic tools included in the Support folder.

If you have access to the World Wide Web, you can use the Encarta Encyclopedia Support page, which contains the very latest information about troubleshooting problems with the encyclopedia. Use your Web browser to connect to this address http//encarta.msn.com/teleport/fromCD000/troubleshoot.asp



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Wednesday, August 22, 2012

marketing plan part1

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Company Description

Ikea first originated in 14 by Ingvar Kamprad. He would buy matches by the bulk and then sell them to his neighbors. This led him to the realization that he could sell his products at very low prices and still make good profit. Pretty soon he started to sell anything that would result in a product at a very low price.

Past

With the help of a local furniture manufacturing company near Ingvarfs home, in 147 they had come out with their own line of furniture and received a positive feedback. This had lead to the companyfs expansion. By 16, Ikea had opened their location in Norway outside of Oslo, which also happens to be their first location not located in Sweden. Throughout the years, Ikea had designed and redesigned furniture to fit their standards of low priced products for every wallet. Of the expansion of products, Ikea had no choice but to take their company world wide. With the continuous success from Ikea, in 000, they had joined UNICEF to build a community in India.




Present

Ikea, does it not only experience selling products, but it is also a retail concept. With this concept you will find only its own products at their own locations. With Ikeafs products being only available only at Ikea, there are several locations found in over countries over the world. These products can also be purchased online at www.ikea.com and/or through the Ikea catalogue.

At the moment, Ikea has already incorporated a small factor of interior designing, as per it has employees who help you set up your kitchens. They assist you with by telling you what products would suit your home better, what products are of better use to you and the way you would arrange the products in your space available.

In their showrooms, at their locations, you will find various showroom types for the bedroom, living room, entertainment room, den, bathrooms and kitchens. By having them set up various showrooms, it allows the customer to gather ideas on how to set up their rooms by combining the available style of furniture to suit their individual styles.

Future

For the future Ikea, we would like to see them offering a new product Interior Designing; which is incorporated with their own products. Taking this new step, will allow customers to experience and appreciate the products and quality of Ikea for the better.

Strategic Focus and Plan

Vision/Mission Statement

The vision statement for Ikea is gto create a better everyday life for the many people.h1 Ikeafs business idea is to offer a wide variety of home furnishings with good design and function at really low prices that as many people possible, will be able to afford them and still have money left.

Ikeafs strives to look after their customers by preparing for their needs. They provide stimulation and dreams, also encourage people to feel and use the products on display to imagine how it would suit their home. Ikeafs outlets provide a comfortable atmosphere with the help of their family restaurant.

Goals

� Non-Financial goals

For the upcoming three years, IKEA seeks to accomplish the following goals

1. Create long-term relationships with clients.

. Expand product range.

. Free delivery with the purchase of products.

4. Satisfy customers every time with every service.

5. Begin interior design project within Toronto, New York, and Berlin.

For the upcoming six yearsc

1. Expand product range in every location.

. Begin interior design project in every location.

. To be the top home furnishings outlet in the industry.

� Financial goals.

Within the next three yearsc

1. To increase last yearfs profits by twenty-five percent.

. Reduce financial turnover rates by at least thirty percent.

. Increase stability within each region, North America, Asia, and Europe.

Core Competency and Sustainable Competitive Advantage

Ikeafs competitive advantage is its wide variety of products of high quality for low prices. Ikea uses their unique ability of packaging and letting the customer do the assembly to sell their products at a minimal price. Ikea has a wide range of products so you wouldnft have to run from one store to the next to furnish your home.



Ikeafs competitive advantage is its many locations around the world. Each location is full of friendly staff to offer assistance to customers. Ikeafs unique store set-up gives their customers independence by letting them choose their furniture themselves and pick it up at the self-serve warehouse. Ikeafs designers work with manufacturers to find innovative ways to make furniture using the existing development processes. Then Ikea tries to find good suppliers with the most appropriate raw materials and they purchase all their goods/materials in bulk. Which in return, the customers receive the lowest prices.

Industry Analysis

For over a decade now many people have been trying to improve the appearance of their homes. People want their homes to reveal their way of living. This would include culture, beliefs, attitude and values. As Faith Popcorn states, gHome improvement is a $14 billion business.h1 Many industries have realized that people want to focus on their homes and make them look as personal as possible.

The lives of people are very active and challenging. Many people work full time and they do not have time to come home and renovate their home. The most reasonable thing for them to do is hire an interior designer. The cocooning era has increased sales in furniture and home design expenses. Data was found from 7 participant vendors who stated that 40% of sales came from accent furniture. The vendors also stated that the top selling products came from tables, armoires, cabinets and large chests.

Competitorsf analysis

The companyfs main competitors are the Crate & Barrel, Habitat, and the Pottery Barn. These companies are well recognized and have all been in business for over 0 years, each with over 100 locations around the world. Crate & Barrel, Habitat, and the Pottery Barn all offer low prices for their stylish and high quality products. Ikea is often more favorable over its competitors due to their prices. Ikea offers all their products at a low price for the average consumer to be able to afford. Ikeafs low price is a result of their original flat-packaging idea. Flat-packaging reduces Ikeafs transportation costs greatly. Ikeafs prices are generally 0% less that those of other furnishing stores.

Company Analysis

Ikea has been running for over 40 years, thatfs over 40 years of experience. Ikeafs unique line of products for a low price makes them exceptional in home furnishings. By constantly updating their products IKEA is able to stay up to date with the latest trends and gives them the ability to sell to those who desire modern style furnishings. IKEA has the ability to cut costs by not having customers pay for the assembly of the products. They cater to people with different needs, dreams, desires, and aspirations. IKEA already uses computer technology to quickly design a kitchen to give customers ideas of how to use their products. They can easily expand that technology into other rooms of the house and hire designers to put it together.

Customer Analysis

September 11, the wars in Iraq and the corruption all over the world have made people fearful of their economies. There is not a single day that goes by that a tragedy will not be mentioned in the front of a newspaper. There is so much evil out there and people are responding in a trend referred to as ghivingh or gcocooningh. People want their homes to serve as shelters to protect them from the outside world.

gThe hiving trend means less time in front of the television and more time playing board games and other low-tech parlor games.h Patrick OToole. The median time spent watching television went from in 18 to 1 hours in 00.

People want window seats, kitchen alcoves with bench seating to eat breakfast together, a place where they can do homework and play games at night time. They are setting up home offices, renting movies and watching them in their pajamas with friends and families, getting food and catalogs delivered to their homes. These people want their homes to be cozy, casual and pretty.

Technology has increased drastically in last two years versus the past ten. Even though technology is still searing its mechanization has gone from % in 000 to 4% in 001. This does not mean that technology is not important to people anymore, it just means that people are more concerned on their families and homes.



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An Inspector Calls

We are ready to represent the best custom paper writing assistance that can cope with any task like An Inspector Calls even at the eleventh hour. The matter is that we posses the greatest base of expert writers. Our staff of freelance writers includes approximately 300 experienced writers are at your disposal all year round. They are striving to provide the best ever services to the most desperate students that have already lost the hope for academic success. We offer the range of the most widely required, however, not recommended for college use papers. It is advisable to use our examples like An Inspector Calls in learning at public-education level. Get prepared and be smart with our best essay samples cheap and fast! Get in touch and we will write excellent custom coursework or essay especially for you.



Priestley wrote an Inspector Calls in 145 � just before the end of WW. However, The play itself is set in 11 � just before the start of WW1, and in Edwardian England. Priestley was a socialist writer who had left wing political views with very strong beliefs; he enjoyed using types of theatre to get his messages across.

When the platy was set, there was a lot of historical events going on at the time; Titanic, Captain Scott falling to reach S Pole, Suffragette movement campaigning for women’s rights, worker striking for better pay and conditions, Russia unrest, no NHS/DHSS, and no help from state for poor. All of these are mentioned in the play at some point � either briefly or to get messages across. In Edwardian times � when the play was set � class was deemed as being very important. You were expected to know your class and stick to it. The Birling’s were wealthy middle-class landowners; they were well respected and had hopes of climbing the social ladder.

Mr. Birling had hopes of a knighthood, putting him in high up in the social status, and he was the owner of a factory he had a lot of power. This was shown when he got rid of Eva Smith. Although we only see him speak of the event, you can tell from the way he speaks about it � “they suddenly decided to ask for more money…I refused, of course”, and then after questioned why, he replied, “I don’t see that it’s any concern of yours how I choose to run my business.” Here, he shows his stubbornness; as he sacked her, it must’ve been the right decision. Not only this, but it’s showing how he doesn’t care about his workers plight, and those lower down the class system. In the play, this is an issue with all the higher-class people; how they think they are always right and can’t look beyond what they want to. In An Inspector Calls, Mr. Birling is a prime example of this stereotypical character of the time.

In Mr. Birling’s big speech before the Inspector arrives, there are many moral issues raised First of all, the issue of whether the marriage is for love, money, respect or business � “Your engagement to Sheila means a tremendous lot to me…your father and I have been friendly rivals in business for some time now…and now you’ve brought us together.” While Mr B does mention that they will make each other very happy he mentions his business a lot, and this shows how he wants the wedding for two reasons, as he wants to climb the social ladder to the top. This is mentioned a number of times at different sections of the play. Mr B refers to business later on in his speech, with the prosperity of the country brought up in the speech suggesting the marriage is for money, and when it turns out Gerald has been keeping a mistress, he still wants the marriage to go ahead making excuses for Gerald; this shows that all Mr. Birling wanted from the marriage was money, respect and prosperity for himself.










Mind that the sample papers like An Inspector Calls presented are to be used for review only. In order to warn you and eliminate any plagiarism writing intentions, it is highly recommended not to use the essays in class. In cases you experience difficulties with essay writing in class and for in class use, order original papers with our expert writers. Cheap custom papers can be written from scratch for each customer that entrusts his or her academic success to our writing team. Order your unique assignment from the best custom writing services cheap and fast!

Tuesday, August 21, 2012

Canudigit

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New York State Office of Parks, Recreation and Historic Preservation welcomes 65 million visitors a year to its magnificent parks, historic sites and recreation areas from Jones Beach to Niagara Falls.

The agency operates

• 168 state parks

• 5 state historic sites




• 76 developed beaches

• 5 water recreational facilities

• 7 golf courses • full service cottages

• 774 cabins

• 8,44 campsites

• 18 nature centers

• 1,50 miles of trails

State Parks and State Historic Sites encompass nearly 00,000 acres spread across the state.

New Yorks State Parks bear a proud tradition of biggests and firsts.

• Niagara Reservation (New Yorks first state park and the oldest state park established in the nation)

• Trailside Museum at Bear Mountain (first state nature center)

• Empire State Summer and Winter Games (the largest state-sponsored amateur athletic competition in the country)

• Empire State Games for the Physically Challenged (an international model for athletic programs for disabled youth)

• Empire State Senior Games (serving senior NYS residents in recreational and competitive sports since 181)

• Artpark (only state park in the nation dedicated entirely to the visual and performing arts)

• Jones Beach (largest bathing facility complex in the world)

• Bethpage State Park (largest publicly operated golf facility in the nation, home of the 00 U.S. OPEN)

Historic Preservation efforts of our agency are similarly notable, including

• Washingtons Headquarters in Newburgh (first state historic site in America)

• Peebles Island (first and most comprehensive conservation and collections care center of any historic site program in the country)

• National Register of Historic Places administration (with more than 80,000 properties listed -- more than any other state in the nation)

• The Heritage Areas System is a state-local partnership established to preserve and develop these areas that have special significance to New York State.

• Administration of the Historic Preservation Tax Credit program (since 176 has leveraged more than $.5 billion of investment in rehabilitating and reusing NYS historic structures)

But were more than parks and historic sites. Were concerts and arts, fairs and festivals, sports and athletics for people of all ages and abilities. We sponsor boating and snowmobiling programs, nature study and outreach programs. Our grants programs provide assistance for boating and snowmobiling enforcement, aid to zoos, botanical gardens and aquariums. We administer funds for federal historic preservation and park programs and the 186 New York State Environmental Quality Bond Act, the Environmental Protection Fund and the 16 Clean Water/Clean Air Bond Act.

The state Office of Parks, Recreation and Historic Preservation is a key element in New Yorks tourism and economic development efforts. Our varied facilities, programs and services have significant positive impact on the economy and the quality of life in our state.

http//www.nysparks.state.ny.us/info/



Fun New York Facts

POPULATION 18,76,457 in the 000 US Census.

NICKNAME the Empire State.

STATE MOTTO Excelsior which means ever upward.

OTHER FACTS • Over 1,500,000 gallons of water a second go over Niagara Falls, which is one of the biggest waterfalls in the world.

• The Hudson River is the states longest river at 06 miles.

• The first election for governor took place between Philip Schuyler and George Clinton in 1777.

• Albany became the state capital in 177.

What is the Assembly?

The New York State Legislature, which is older than the U.S. Congress, was established as a law-making body in 1777. The Legislature is comprised of two houses, the Assembly and the Senate, both of which have co-equal powers. These two houses have the power to make all laws in all areas of the state except those that have been reserved to the federal government or to the people.

The first Assembly, under the Constitution, was composed of seventy members from the existing fourteen counties of the State. Only possessing twenty pounds, tenants paying an annual rental of at least forty shillings and taxpayers were eligible to be Assemblymembers. An increase of one member could be added to the membership whenever the census (every ten years) showed an increase of one-seventieth in the population, until the total membership had reached 00. By 1801, the number of members had increased to 108, but the law was found to be unequal. Consequently, a Constitutional amendment was adopted that year reducing the membership to 100 and fixing as the maximum to which it could be increased. This increase was to be allowed, after each census, at the rate of two new members annually. In 1808, twelve new members were added and in 1815 there was a further increase of fourteen. The Constitution of 181 fixed and limited the membership of the Assembly at 18. This number remained in effect until 184 when the Constitution of that year increased the membership to 150.

Since 18, Assemblymembers have been elected in even years for two year terms. Vacancies are filled by special election. The Assembly meets annually in unlimited session and convenes in the Capitol in Albany, in the Assembly Chamber. To take a virtual tour of the Assembly Chamber, click here.

In the Assembly, the presiding officer is the speaker, elected by the members, upon the nomination of the majority party. The speaker in the Assembly, directing the course of business, rules on procedure, and certifies the passage of bills. The speaker may leave the chair to debate on any measure, although it is rarely done, and may vote but is not required to do so except to break a tie. The speaker makes all committee assignments and appoints and directs the work of most of the Assembly staff. The current Assembly Speaker is Sheldon Silver.

The Constitution permits, with certain restrictions, legislative reapportionment by legislative enactment. Reapportionment is the act of re-defining the boundaries of legislative districts, according to the census. Acts reapportioning the Assembly districts were passed between 187 and 1. Reapportionment takes place every ten years based on population.

Under a reapportionment act passed at a special session in 164, the Assembly had 165 members in 166. In 166, the courts set up a reapportionment plan that returned the Assembly to a membership of 150 to be elected in 166 for two-year terms, a number and term that still exists today. To see which Assemblymember represents your district, click here (youll need to know your zipcode).

State Topography Image New York





The arms of New York State were officially adopted in 1778. The center shows a ship and sloop on a river bordered by a grassy shore and a mountain range with the sun rising behind it. Liberty and Justice stand on either side, under an American eagle.

Liberty holds a staff topped with a Phrygian cap, symbolic of the cap given to a Roman slave upon the formal act of emancipation and freedom. This cap was adopted by French revolutionists as a symbol of liberty, especially in the U.S. before 1800.

The figure of Justice is blindfolded and carries a sword in one hand and scales in the other. These symbols represent the impartiality and fairness required for the assignment of a merited reward or punishment.

The banner shows the State motto--Excelsior--which means Ever Upward.



State Fruit



The apple was adopted as the State fruit in 176. Apples are sweet and crisp. They come in many varieties, such as Golden Delicious, McIntosh and Winesap.



State Beverage



Milk comes from the dairy cow. Butter, cheese and ice cream are made from milk. It was adopted as the State beverage in 181.



State Tree



The sugar maple is our main source of maple syrup made from sap stored in its trunk. Its leaves are pointed and turn bright colors in the fall. The sugar maple was adopted as the State tree in 156.



State Flower



The rose was adopted as the State flower in 155. Roses are soft, fragrant flowers with thorny stems. They grow in bushes and are seen in many gardens.



State Insect



The ladybug is an orange beetle with black spots. It helps gardeners by eating tiny pests that ruin plants. The ladybug was adopted as the State insect in 18.



State Bird



The bluebird was adopted as the State bird in 170. The bluebird is one of the first birds to return North each spring.



State Animal



Beavers build dams across streams by packing mud with their long, flat tails. The beaver was adopted as the State animal in 175.





State Fish



The brook trout was adopted as the State fish in 175. Brook trout live in freshwater brooks, lakes and streams.



State Fossil



Eurypterus remipes, a 40 million year-old eurypterid, was adopted as the State fossil in 184. Eurypterids are extinct, distant relatives of the horseshoe crab.



State Gem



The garnet was adopted as the State gem in 16. Garnets are used in jewelry and are a dark red color.



State Muffin



The apple muffin was adopted as the State muffin in 187 as a result of the efforts of students throughout New York State. Apple muffins are made by adding small pieces of apple to muffin batter before it is baked.



State Shell



The bay scallop was adopted as the State shell in 188. They live at the bottom of the sea and can swim by flapping their shells together.

NYS Department of State Kids Room



The Origins of New York States

COUNTY NAMES

Sketches of New York States colorful early history are wrapped up in the everyday words that name our 6 counties. They recall the Indians, the English and Dutch colonists, heroes of the Revolutionary War years, Presidents and early politicians � and the inventor of the steamboat. The derivations of how the counties got their names was compiled by state historians, and used to appear in New Yorks Legislative Manual.

ALBANY in honor of the Duke of York and Albany, who later became James II of England

ALLEGANY derived from a Delaware Indian word, applied by settlers of Western New York to a trail that followed the Allegany River

BRONX in honor of Joseph Bronck, first settler of the region north of the Harlem River (a peace treaty with the Indians was signed at his home in 164)

BROOME in honor of John Broome, who was lieutenant governor when the county was established in 1806

CATTARAUGUS from a Seneca Indian word meaning bad smelling banks, referring to the odor of natural gas leaking from rock seams

CAYUGA the name of the fourth tribe of the Iroquois League

CHAUTAUQUA a contraction of a Seneca Indian word meaning where the fish was taken out

CHEMUNG derived from the name of the Delaware Indian village signifying big horn

CHENANGO from the Onondaga Indian word meaning large bull-thistle

CLINTON in honor of George Clinton, first governor of the state

COLUMBIA the Latin feminine form of Columbus, the name was popular at the time as a proposed name for the United States of America

CORTLAND in honor of Pierre Van Cortlandt, who was the first lieutenant governor of the state (in 1777 he was president of the convention at Kingston that framed the states first constitution)

DELAWARE in honor of Lord Delaware, who was appointed governor of Virginia in 160, and in recognition of his services to the early colonists

DUTCHESS in honor of the Duchess of York, wife of James II

ERIE derived from a tribe of Indians living in Western New York prior to 1654

ESSEX named for Essex County, England

FRANKLIN in honor of Benjamin Franklin

FULTON in honor of Robert Fulton, engineer, inventor and builder of the steamboat Clermont in 1807, the first steam vessel and the first to sail the Hudson

GENESEE from a Seneca Indian word meaning good valley

GREENE in honor of General Nathaniel Greene, considered by many as the greatest soldier of the Revolutionary War, next to George Washington

HAMILTON in honor of Alexander Hamilton, the only member of the New York delegation who signed the original federal Constitution

HERKIMER in honor of General Nicholas Herkimer, who died of wounds received at the battle of Oriskany in 1777

JEFFERSON in honor of Thomas Jefferson, third President of the United States

KINGS named after King Charles II of England

LEWIS in honor of Morgan Lewis, governor of New York from 1804 to 1807

LIVINGSTON in honor of Robert R. Livingston, a delegate to the 1775 Continental Congress and a member of the committee that drafted the Declaration of Independance

MADISON named after James Madison, fourth President of the United States

MONROE in honor of James Monroe, fifth President of the United States

MONTGOMERY in honor of Major General Richard Montgomery, who was killed in the attack on Quebec in 1775

NASSAU in honor of William of Nassau, Prince of Orange

NEW YORK in honor of the Duke of York

NIAGARA from an Indian word meaning bisected bottom lands

ONEIDA from the Oneida Indians who formerly occupied the region

ONONDAGA from the Onondaga Indians, who formerly occupied the region

ONTARIO corruption of the Iroquois word meaning beautiful lake

ORANGE in honor of William, Prince of Orange, held in high esteem by the first settlers of the region

ORLEANS named after the French Royal House of Orleans

OSWEGO from the Iroquois word meaning the out-pouring, referring to the mouth of the Oswego

OTSEGO from an Indian word meaning place of the rock

PUTNAM in honor of General Israel Putnam, a hero of the French and Indian War and the Revolution

QUEENS in honor of Catherine of Braganza, wife of Charles II

RENSSELAER in honor of the family of Killiaen Van Rensselaer, the original Dutch patroon

RICHMOND in honor of the Duke of Richmond, son of Charles II

ROCKLAND named from rocky land, an early general term applied to the region by settlers

ST. LAWRENCE after the river, named by Cartier in honor of Saint Laurent, on whose birthday the river was discovered

SARATOGA a corruption of the Indian word sah-rah-ka, said to mean the side hill

SCHENECTADY from a Mohawk Indian word meaning on the other side of the pine lands

SCHOHARIE from the Mohawk Indian word meaning floating driftwood

SCHUYLER in honor of General Philip Schuyler, one of the four major generals of the Continental Army

SENECA from the Indian tribe that once occupied the region

STEUBEN in honor of Baron Steuben, a major general in the Revolution

SUFFOLK after Suffolk County, England, home of many early settlers

SULLIVAN in honor of Major General John Sullivan, Revolutionary hero and commander of an expedition against the Six Nations of Indians

TIOGA from the Indian word meaning at the forks, referring originally to a famous Indian meeting place

TOMPKINS in honor of Daniel D. Tompkins, a vice president of the United States and governor of New York

ULSTER named for the Duke of Yorks earldom in Ireland

WARREN in honor of Gen. Joseph Warren, killed at the battle of Bunker Hill

WASHINGTON in honor of George Washington, first President of the United States

WAYNE in honor of General Anthony Wayne, whose victory over the confederated Indian tribes made possible the 174 treaty that assured Western New York to the United States

WESTCHESTER for Chester, England

WYOMING from a modified Delaware Indian word meaning broad bottom lands

YATES in honor of Governor Joseph C. Yates, who approved the act establishing the county

NYS Department of State Kids Room

THE GREAT SEAL OF THE STATE OF NEW YORK



History of the Great Seal

The following description of the Coat of Arms is provided for those who may be unfamiliar with heraldic terms

Shield. A blue, unclouded sky with the golden sun and its rays centered behind a range of three mountains, the middle one the highest; below, a ship and sloop under sail, facing each other and about to meet on a river, bordered by a grassy shore fringed with shrubs, all in natural colors.

Crest (above the shield). On a wreath of blue and gold, an American eagle in its natural colors, facing toward the right (considered a good omen) above a two-thirds global drawing of Earth, showing the north Atlantic Ocean with outlines of its shores.

Supporters (the two figures on the outside of the shield) appear to be joined with the shield as a unit formed by the extension of the scroll

On the right side of the shield. The figure of Liberty in natural colors, her unbound hair decorated with pearls. She is clothed in blue with red sandals, a loose robe of red hanging down from her shoulders to her feet. In her right hand, she holds a staff topped with a gold Phrygian cap; her left arm is bent at the elbow, the hand supporting the shield at its top right. A royal crown lies at her left foot, thrown down to illustrate the lessening of power of the English monarchy.

On the left side of the shield. The figure of Justice in natural colors, her unbound hair decorated with pearls. She is clothed in gold with a blue belt fringed in red, wearing sandals and a robe as Liberty and bound about the eyes with a narrow band of cloth. In her right hand she holds a gold handled sword, held erect, and resting on the top left point of the shield; left arm is also bent at the elbow, holding scales in front of herself.

Motto. On a silver scroll below the shield, in black type, the word Excelsior (Ever Upward).

NYS Department of State Kids Room



EMPIRE STATE FACTS

Counties 6 ( See coloring page )

Depth (North-South) 10 miles

Highest mountain Mount Marcy, 5,44 feet

Highest waterfall Taughannock, 15 feet ( See photo )

Lakes and ponds 4,000

Land area 47,4 square miles, ranks 0th among states

Largest city New York City

Largest Lake Oneida, 7.8 square miles

Length (East-West) 440 miles, including Long Island

Longest river Hudson, 15 miles

Longest toll superhighway in the U.S.A Governor Thomas E. Dewey Thruway, 641 miles

State Canal System 54 miles ( See photo )

State Capital Albany ( See photo )

State motto Excelsior which means Ever Upward ( See coloring page )

State nickname Empire

Tallest Building Empire State Building, 10 Stories ( See photo )

(This will take you outside the Department of State Web site.)

Towns and villages almost 1,500 ( See coloring page )

NYS Department of State Kids Room



Did You Know . . . ?

Did you know . . .



The oldest cattle ranch in the U.S. was started in 1747 at Montauk, L.I.?



The Adirondack Park is larger than the Yellowstone, Yosemite, Grand Canyon, Glacier, and Olympic National Parks combined?



New York was the first state to require license plates on automobiles?



Kingston was the first capital of New York State?



The first Saranac Lake Winter Carnival, still popular today, was held in 187?



Sonnenberg Gardens in Canandaigua has nine formal gardens and one of the largest displays of roses in the state?



It took 1 years, from 1867-188, to build the State Capitol Building?



New York State has 1,00 museums and galleries, 64 performing arts centers, and 0 theaters?



There are more than 400 golf courses and 55 downhill ski areas in New York State?



The New York State Canal System is 54 miles long and has 57 locks?



The Seaway Trail covers 454 miles along scenic vistas of Niagara Falls and the Thousand Islands, along with grape-growing vineyards and apple orchards?



The Hudson River was named an American Heritage River by the U.S. government in 18?



In 1885 New York State acquired property around Niagara Falls and established the first state park in the U.S.?



In 18 Ellis Island opened in New York Harbor as the primary immigration depot in the U.S.?



The Statue of Liberty was dedicated in New York Harbor on October 8, 1886?

001 Population estimates

NY � 1,011,78 United States 84,76,887

1. New York State is home to 58 species of wild orchids.



. New York has over 70,000 miles of rivers and streams.







Mind that the sample papers like Canudigit presented are to be used for review only. In order to warn you and eliminate any plagiarism writing intentions, it is highly recommended not to use the essays in class. In cases you experience difficulties with essay writing in class and for in class use, order original papers with our expert writers. Cheap custom papers can be written from scratch for each customer that entrusts his or her academic success to our writing team. Order your unique assignment from the best custom writing services cheap and fast!

Monday, August 20, 2012

The Restauratuer

We are ready to represent the best custom paper writing assistance that can cope with any task like The Restauratuer even at the eleventh hour. The matter is that we posses the greatest base of expert writers. Our staff of freelance writers includes approximately 300 experienced writers are at your disposal all year round. They are striving to provide the best ever services to the most desperate students that have already lost the hope for academic success. We offer the range of the most widely required, however, not recommended for college use papers. It is advisable to use our examples like The Restauratuer in learning at public-education level. Get prepared and be smart with our best essay samples cheap and fast! Get in touch and we will write excellent custom coursework or essay especially for you.



The Restaurateur

The case study chosen is about developing job expectations. This case was particularly interesting because it alluded to issues beyond traditional job expectations in written format for varied line positions in the hospitality industry. There were unspoken job expectations among all the employees, the new manager hired, and the restaurant owner, Maria. Each one had formed their own opinions and guidelines for themselves and their role at the restaurant. They appear so focused on themselves they cannot succeed as a team.

Overall the situation presented reminded me of similar management consultant issues I faced as a consultant several years ago. Of course, several assumptions had to be made to establish a base, but the assumptions made are plausible and ones I have seen happen within small, tight-knit organizations. It is observed that problems within Maria’s restaurant have become so monumental she cannot even begin to consider where to start or rationalize why her new manager has not been successful. This is a common motivator to hire third party assistance. Her decision to hire a restaurant consultant is expensive, but a desperate measure to turn her once thriving business around and be a profitable entity again. The risk is in hiring the right consultant or change manager.

Consultants without strong deliverables to show and teach fail at their trade in my opinion. Consultants should facilitate change and provide an organization with value-added business skills and implementation methods that can develop even when the consultant is no longer on-site or giving updates.




In the scenario provided, labor turnover is at 0%. This is a clear sign that job expectations of the newly hired employee are not being met, so they get frustrated and leave. Generally after, poisoning another employee and “taking them with them.” It is also safe to conclude that the owner’s expectations are not being met. They are not staying long enough to develop any type of relationship with clients, colleagues, or management.

The new manager hired more than likely knows the business, but does not know (nor takes the time to know) Maria’s Restaurant. He establishes himself among the few employees he can feel good with and blatantly favors them over others. This exacerbates the problems among existing personalities and egos and fuels the turnover issue and creates lower than usual morale. We can assume he relies on his experience, not written process and procedure for training and managing the restaurant.

Lack of structure and real authority cause confusion and chaos in the kitchen and on the dining floor due to poor perception of what staff needs to do, who they answer to, and why any of this is important to them. Guests begin to complain due to apathetic attitudes and poor training as to function and task. With guest complaints comes loss of sales. Business becomes so tough to management that it is no longer a pleasure to be in the service business.

For the purpose of this analysis, 5 assumptions are made to establish framework for recommendations. They are as listed

a) Restaurant is established

a) R restaurant enjoyed a good location

b) Overall, Maria’s Restaurant has a good product

c) Loyalty of established employees is very strong

d) Job Descriptions and Performance Standards did exist in a loose format

e) Older employees are “in tight” with owner

b) Maria feels overwhelmed and helpless. Flailing business is causing her savings to deplete rapidly.

The key issue for the restaurateur is a need to find answers to the problems within her restaurant. Her experience in the hospitality industry tells her there are no quick answers. Her motivation to hire outside assistance indicates she cannot manage the change alone.

The Change Manager

As a consultant, a priority is to remember one’s role when working with an organization. You are there to facilitate change. Often the environment is adverse to change and complex. To be successful, a consultant must choose recommendations to meet their own business objectives. The following criteria is crucial to successful facilitate change within a client company

a) Make Sense

b) Impact Short and Long Term

c) Offer Immediate Results in Terms of Benefits and Take Aways

· Permanent Record

· Research with Value

d) Value Add facts, information, tools, connections

With these important points to consider, I evaluated the problems and opportunities of Maria’s business, then positioned as a business consultant I provided a top ten list of solution oriented work units. They appear in the optimum order of implementation.

10.

ACTION Initiate Interview with each Staff Member of Maria’s Restaurant. Data Collected will be Used to Redefine Organizational Structure, Performance Standards, and Job Descriptions

ANALYSIS Apply SWAT Analysis Utilizing Rating System to Their Position within the Organization and their Strengths and Weaknesses to That Position

DELIVERABLE Individual Assessment and Application of Their Strengths and Weaknesses to Their Assigned Position presented to the Executive Te

.

ACTION Establish Secret Diner’s Program Visiting Both Client Restaurant and Competitive Restaurants in Regional Area. This will Be An On-going Program for the Duration of the Consulting Work with a Follow-up One Year After All Consulting Work is Completed.

ANALYSIS Diner’s Are Provided with Rating Card to Evaluate Quality of Food, Service, Wait Times, and Overall Dining Experience

DELIVERABLE Initial Findings are Presented to Executive Team in a Comparison/Contrast Format. Objective is to Establish a Baseline Measurement of the Client Restaurant’s Performance

8.

ACTION Create a Damage Control Campaign

ANALYSIS Assess Past Issues. Analyze Customer Base, Location, Demographics, and Competitively Styled Restaurants to Develop a Community and Destination based Advertising Campaign Promoting Maria’s Restaurant

DELIVERABLE Present New Campaign and Quarterly based Promotions to Targeted Audience to Executive Management. Program Initiation to Begin In Advance of Grand Re-opening

7.

ACTION Initiate A Back of the House and Front of the House Observation of Performance to Objectives of the Existing Job Descriptions, Job Analysis, and Performance Standards

ANALYSIS Contrast Actual Performance and Workflow to Real Time Needs and Requirements of a Performance Driven Restaurant

DELIVERABLE Present Findings to Executive Team with Recommendations for Redefining Job Descriptions and Performance Standards to Meet Real Expectations. Recommendations will include Input from “Mother Hen” or “Gurus” Uncovered in Initial Interviews. Two to Three follow-up Meetings will be Established for

Re-creating Performance Standards

6.

ACTION Develop Job Specifications and Recruitment Ad for Anticipated Positions

ANALYSIS Review According to Interviews and Observations of Anticipated Personnel Requirements

DELIVERABLE Present Findings with Recommendations on Anticipated Staffing Needs. This is a Confidential Executive Management Briefing. Participants are Determined Based on Prior Evaluations. Findings Could Determine that Existing

Management May or May Not be a Part of This Meeting

5.

ACTION Redefinition of Job Functions and Job Positions within Maria’s Restaurant. Create New Organizational Structure

ANALYSIS Utilizing Initial Interviews Analyze Existing Organizational Chart with Line and Staff Functions

DELIVERABLE Present Redefined Organizational Chart with Recomendations (if any) of New Positions, and Personnel Re-alignments based on SWAT. Refined Job Descriptions, Job Analysis, and Performance Standards are Presented in a Draft Training Manual

4.

ACTION Create Training Manual with Roll-out Timelines for Management Staff Positions, Kitchen and Front of the House Line Positions. Establish Roll-out Team

ANALYSIS Gather Team Leaders Together to Review Information, Fine-tune, and Final Draft of Training Manual Complete with Roll-out Times for Entire Staff

DELIVERABLE Train the Trainer

.

ACTION Define Workstations, Tools, Opening, Closing Checklists, and Maintenance Schedules. Review Work Schedules to Current Sales and Last Year Sales

ANALYSIS Review existing Operational Procedure for Workstations. Develop Sales Plan and Anticipated Staffing Schedule Based on Goals

DELIVERABLE Deliver to Training Teams and Executive Management Workstations Defined, All Checklists, and Anticipated Staffing Schedules. Give Trainer(s) deadline to have all Checklists Ready to Operate. Skeleton Schedule will be Followed until

Sales and Staffing Performance is Stabilized

.

ACTION Define Workstations and Refined Operational Procedures with Restaurant Staff. Review. Run a Mock Night with New Procedures

ANALYSIS Observe Staff

DELIVERABLE Provide Detailed Assessment to Management and Staff. Have an Awards “Ceremony” Acknowledging Success and Next Steps

1.

ACTION Grand Re-opening on XXX Date

ANALYSIS Observe Staff During Week of Opening and at Scheduled Observation Times. Revisit with Employees. Evaluate Performance based on New Standards and Operational Procedure. Review Performance Evaluation from Secret Diner’s

DELIVERABLE Provide Conclusions and Recommendations based on Re-opening Performance. End of Month 1 and Month



Mind that the sample papers like The Restauratuer presented are to be used for review only. In order to warn you and eliminate any plagiarism writing intentions, it is highly recommended not to use the essays in class. In cases you experience difficulties with essay writing in class and for in class use, order original papers with our expert writers. Cheap custom papers can be written from scratch for each customer that entrusts his or her academic success to our writing team. Order your unique assignment from the best custom writing services cheap and fast!

Sunday, August 19, 2012

Lagging Behind:Britain and the Euro

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The debate about the euro in Britain has changed dramatically since the

introduction of euro notes and coins on 1 January 00. This shift should

give pro-Europeans every confidence that a referendum on the single

currency can be won. Consequently, it has already left anti-Europeans appearing




disheartened and disoriented.

This historic changeover to the euro was obviously a profound change

for the 00 million citizens of the twelve European Union countries that adopted

the currency. It was a revolution on Britain’s doorstep that has practical

implications for most British citizens.

Most obviously, Britons make 40 million visits to the euro-zone every

year, either on business or holiday. From 8 February, when the old European

currencies were finally withdrawn from circulation, these visitors will have to

use the euro exclusively.

In addition, tourists from the euro-zone are expected to make 1 million

visits to Britain this year. Those visitors will come here with euros in their pockets,

thus any British business that is able to deal in euros will have a significant

advantage in competing for European tourist business from now on.

There is already some anecdotal evidence of hotels that do not accept

euros losing out to those that can. More worryingly for the British economy,

there is a serious risk that European tourists may choose to holiday within the euro-zone rather than incurring the money-exchanging costs and extra

inconvenience that a trip to Britain would entail.

British firms have every reason to complain that the British government

did not do enough to prepare business for this momentous change. More could

and should have been done. After all, two years ago the government spent £60

million raising public and business awareness of the millennium bug, and £80

million tackling the threat to its own systems. It even set up a company, Action

000, to give the issue a high-profile.

By way of contrast, Gordon Brown, the Chancellor of the Exchequer,

disclosed in November 001 that the Treasury had only spent £. million on

preparing British firms for the introduction of the euro. This negligence on the

practical question of preparations for the euro may well leave British businesses

vulnerable in commercial terms.

The Impact of 1 January

Prior to 1 January, most British people took little interest in the issue of whether

or not Britain should join the single currency. The euro was an intangible, virtual

currency. Although it had already had a major impact on British businesses, it

was not a visible reality for the vast majority of British people.

In fact, most British people knew little about the euro; as a result, they

told opinion pollsters they did not support British membership of the euro yet.

However, public opinion polls carried out since 1 January have showed

substantial rises in public support for the euro. Although it is expected that

support will fall away in the coming months, it indicates that opposition to the

euro is shallow and moveable.

Support for joining the euro among British business has risen dramatically

over the past few months. An HSBC survey of 14,000 companies, mostly small

and medium-sized, carried out after 1 January, showed that 61 percent now

believe that euro membership would benefit their company. The figure was only

percent in 1. The annual MORI Captains of Industry Survey of FTSE

500 senior board directors found that 5 percent would like Britain to join the

euro in the near future. The figure was 44 percent in 000.

Additionally, polls show rising public and business support for a sooner

rather than later referendum on the issue. A recent Institute of Management

survey found that 64 percent of managers think that 00 should be the year

the government makes clear its timetable for British entry. Significantly, a poll

of public opinion carried out in February 00 found that 67 percent of the

general public wanted the issue resolved soon by a referendum.

As a result of this dramatic shift in public opinion, and the momentum

that it has given to the pro-euro campaign, speculation is growing that the

government will call a referendum in the Spring of 00. Pressure from business

and political leaders for the government to announce its intentions has been

intense. The introduction of the euro has made people aware that there is a

political and economic price to be paid for Britain’s isolation from the new

currency.

The Price of Isolation

Isolation from the euro carries serious risks for Britain. As long as Britain’s

position remains uncertain, it risks losing trade, inward investment, and jobs.

And of course British consumers will continue to be burdened by the highest

price levels in Europe.

Britain has long been a trading nation. For the past 00 years our

economic success and the prosperity of our people have depended on our ability

to trade competitively with our partners in other countries. Today, Europe is

Britain’s most important trading partner. Over half of our trade is with the

countries of the European Union, and almost 60 percent of British exports go

to those countries. It is estimated that 750,000 British businesses are involved

in trade with Europe.

Britain’s trade with its European partners has expanded dramatically

since it joined the European Union in 17. At that time, only 5 percent of

British exports were destined for European markets. Over time, the European

Union has systematically removed tariff and non-tariff barriers to trade between

its members. This liberalization has been of enormous benefit to Britain. Indeed,

the United States is experiencing the same effect as NAFTA reduces barriers to

its trade with Canada and Mexico.

By creating a single currency, the European Union has removed the last

major barrier to trade between its members. This is a liberalizing step with

potentially enormous significance, the effects of which are already starting to

be felt in the euro-zone.

For example, in 18, prior to the creation of the euro, German imports

and exports to other euro-zone countries accounted for 7. percent of GDP.

By 001�even before the notes and coins had been introduced�that share

had risen to 1.4 percent. This phenomenal rise has been replicated in other

euro-zone countries. In France, the corresponding figures are 8 and percent.

In Italy, and 4.4 percent.

By contrast, Britain’s imports and exports to the EU have fallen slightly

as a share of GDP, from .4 to percent. Britain is already missing out on the

trade boost�and therefore to our national prosperity�that the euro is already

starting to deliver for its members.

In the long term, this effect could be enormous. One U.S. academic,

Professor Andrew Rose of the University of California, has predicted that

membership of a common currency could triple the amount of trade between

member countries over 0 years. Even if this proves to be an overestimate, the

fact that Canadian provinces do twenty times as much trade with each other as

they do with U.S. states an equal distance away, and with whom they share

culture, language, and a single market must tell us something about the importance

of a separate currency as a barrier to international trade.

Business in the UK has suffered a serious competitive disadvantage as a

result of the volatility of the pound sterling. The overvaluation of sterling, and

its frequent and unpredictable fluctuations on the foreign exchange markets,

makes it difficult for British exporters�and their customers in Europe�to plan

ahead with any degree of confidence.

The euro means that; for instance, a French firm selling to Italy no longer

has to worry about whether the currency will change in value. However, British

firms still do. Over time this uncertainty and the extra risk involved in buying

from a firm based in Britain could well erode the competitive position of Britain

in the European market.

Indeed, Britain is more exposed to currency fluctuations than either the

United States or the euro-zone. This fluctuation is caused by the fact that

manufacturing exports to countries with a different currency account for 7

percent of UK’s manufacturing output, compared to 1 percent of the euro-

zone’s, and 14 percent of the United States’. Joining the euro would reduce

these kinds of fluctuations and risks with Britain’s biggest trading partner.

In addition, every year British firms selling to Europe spend £4.5 billion

dealing with the costs of having a separate currency. That is a Sterling Business

Tax of £1 million every day that British businesses pay because we are isolated

from the euro. By eliminating these costs, Britain’s European competitors have

taken one step ahead, while we are left behind.

Up to .5 million British jobs depend on Britain’s exports to Europe.

Many of those jobs are at risk as a result of Britain’s isolation from the euro.

Since the start of the euro on 1 January 1, around ,500 job losses every

month have been blamed on Sterling’s volatility outside the euro. Exporters

that have lost orders, foreign firms that have cut back on investment, and the

small firms that supply them have all been affected.

The risks of long-term exclusion for Britain’s prosperity could be

profound. Indeed, if Britain does not decide to join the euro soon, the

consequences could be similar to those we experienced as a result of the disastrous

decision not to join the EEC at its inception in 158. By the time Britain became

a member in 17, its competitive position relative to its European partners

had already been seriously eroded.

While we were outside the EU, French and German economic growth

and increases in productivity far outstripped Great Britain’s. Between 150 and

17, Britain’s GDP per capita increased by .5 percent per year, while France

and Germany raced ahead

with figures of 4.1 and

5.0 percent, respectively.

By contrast, British,

French, and German

average growth rates have

been almost identical

since Britain joined the

EU in 17, at 1.7, 1.6,

and 1.8 percent. German annual productivity growth between 150 and 17

was more than double Britain’s, but the figures are virtually identical for 17

to 15.

Britain’s economic decline relative to its European neighbors was marked

in the period it spent outside the Common Market. Between 158 and 17,

Britain’s share of investment into Europe declined from around 40 to 15 percent.

Since joining, its share has risen to 8 percent in 000.

Membership in the European Union has helped Britain attract enormous

amounts of investment from foreign firms looking for a base to export into the

European market. Britain offers many attractions, but access to Europe is one

of the most important. Those foreign investors have created up to 1 million

jobs and the new expertise and investment that they have brought to Britain

have had much wider benefits for the competitiveness and productivity of the

British economy.

Ruling out membership of the euro would put this investment at risk.

The longer Britain stays out, the more likely it is that international companies

will think twice before they consider Britain as a viable proposition for inward

investment. U.S. and Japanese investors have made it clear that if Britain rejects

the euro, they would reject Britain and move to Europe.

Figures released by Ernst and Young show that Britain’s share of new

inward investment projects coming into Europe fell in the first half of 001.

The figures also showed that Britain attracted 1 percent of new European

investment projects. In 18, the year before the euro was launched, Britain

attracted 8 percent of such projects.

The decision by Nissan to continue producing cars at their Sunderland

plant was directly linked to the decision by the government not to rule out the

single currency. This has guaranteed thousands of jobs at the Nissan plant and

thousands more in the local economy. As Jac Nasser, former chief executive of

Ford Europe made clear “When we sit down and think about a major investment,

Over time this uncertainty and the

extra risk involved in buying from

a firm based in Britain could well

erode the competitive position of

Britain in the European market.our assumption is that the UK will be within the euro-zone at least at some time

during the lifetime of that investment.” Unless Britain decides to join the euro

in the relatively near future, more investors will begin to seriously question the

validity of this assumption. Prolonged delay will be seen as a de facto decision

to reject the euro.

Isolation from the euro is not only a macroeconomic issue, affecting

trade, inward investment, and national prosperity, but it also affects the price

British consumers pay. It is known from bitter experience that it is cheaper to

shop elsewhere in Europe than in Britain. A number of independent studies

confirm that Britain is more expensive than countries in the euro-zone for most

branded goods. A recent study by the Economist Intelligence Unit compared

prices between Britain and France. In France, the latest U CD was £ cheaper

than in Britain, Levi jeans were £5 cheaper; Reebok trainers were £11 less; and

a Panasonic TV cost £0 less. This is the Sterling Shopping Tax �and it is a tax

that British consumers would not be paying if Britain joined the euro.

Not only are prices in Britain higher than those elsewhere in the euro-

zone, but there is also evidence that sharing a currency is narrowing the disparity

between the countries of the euro-zone. A recent study by investment bank

Dresdner Kleinwort Wasserstein, has shown that the coming of euro cash is

already widening the gap between British prices and those in the euro-zone. In

Amsterdam, Frankfurt, Paris and Rome, prices have moved to within percent

of each other, but in London they are 16 percent above the euro-zone average.

As Leo Doyle, chief economist of DKW said, “Big brands are moving to euro-

wide prices on the Continent because they cannot get away with different prices

after January 00. In Britain costs cannot easily be compared.”

If Britain joined the euro, British consumers would benefit as price

transparency forced prices down here. This is because the euro promotes

competition, and competition brings prices down. It would be much easier for

shoppers to see price differences, and massive consumer pressure would push

prices down.

About 00 million consumers in the euro-zone can now compare prices

in the twelve countries that have adopted the euro. Every price is in the same

currency with no exchange rate movements to distort them. Retailers in Europe

now face the kinds of competition experienced by their U.S. counterparts those

with higher prices have nowhere to hide and so are forced to cut them.

If British shops did not cut their prices upon euro adoption, many of

their customers would shop overseas over the Internet or by mail order. With

easy price comparisons and no exchange rate movements, more people than

ever would do this. Thus, British shops would have to respond or risk losing

business. The people of the euro-zone are already benefiting from the spur to

competition that one common currency has brought. The extra competition

that Britain would enjoy would not only benefit British consumers, but

businesses as well. The extra consumer pressure would force British producers

to innovate, to improve productivity, in order to become more competitive and

benefit from the wider economy.

These are all serious economic concerns, which will weigh increasingly

heavily on the British debate over the coming months. They are concerns that

the government will have to take into account when they assess their five

economic tests by which they will judge whether entry is economically appropriate

for Britain.

Tony Blair has made clear that the result of the government’s assessment

of those tests will be made public no later than June 00. A positive assessment

will lead to the government recommending entry to the British people, who will

have the final say in a national referendum.

A further delay beyond this time frame would be equivalent to a firm

rejection of membership. Anti-Europeans�most of whom oppose British

membership of the euro on political and constitutional grounds�know that

prolonged delay is their best hope of keeping Britain out of the euro. Of course,

there would be political as well as economic costs to a decision not to join the

euro. The European Union has recently embarked upon a far-reaching discussion

of its future structure, responsibility, and objectives, as it prepares to welcome

up to twelve new member states from central and eastern Europe.

It is crucial that Britain’s influence in these discussions be maximized,

so that it can ensure that Europe develops in a way that serves Britain’s interests.

But we cannot really expect to shape these discussions if we decide to turn our

backs on Europe’s most important development�the euro.

The anti-Europeans who propose delaying a decision on euro membership

until we can see the outcome of these negotiations know perfectly well that

Britain’s clout will be less if it stays outside the euro. Many of them would

secretly welcome an outcome of the Inter-Governmental Conference that did

not serve Britain’s interests. Such an outcome would help to provoke a terminal

rupture in Britain’s relations with the rest of Europe, which is the ultimate

objective of isolationists and europhobes.

To say no to Europe and rule out the euro would be to give up on a

course that has yielded so much for so many over the past three decades. Politically

and economically, Britain has much to gain through membership, and much to

lose if it makes the wrong choice�or worse, if it does not have the confidence

to make a choice.

Recent events have reinforced the belief that the British people have

too much sense to reject increased prosperity in favor of isolationism. The Prime

Minister and the Chancellor of the Exchequer should have every confidence

that the British people would vote yes to the euro in a referendum. Britain

cannot afford not to.



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